jili36 Privacy Policy – Protecting Your Data

1. Overview and Scope

At jili36, we take your privacy seriously — and that's not just a tagline. This jili36 Privacy Policy explains in plain language how we collect, use, store, and protect your personal information when you use our platform at jili36.best.

This policy applies to all players, visitors, and users of jili36, including those accessing our platform via mobile browser or any affiliated service. It covers all personal data we process in connection with account registration, deposits, withdrawals, gameplay, promotions, and customer support interactions.

jili36 is committed to full compliance with the Republic Act 10173 — Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations (IRR), and the guidelines issued by the National Privacy Commission (NPC). We also align with applicable international data protection standards where relevant.

2. Information We Collect

jili36 collects personal data that is necessary for operating a safe, fair, and compliant online gaming platform. We collect information in the following ways:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile number, home address, and preferred username/password.
• KYC Documents: Government-issued IDs such as PhilSys National ID, Passport, Driver's License, SSS/GSIS card, or Voter's ID — required to verify your identity before withdrawal processing.
• Payment Information: Details associated with your GCash, Maya, GrabPay, Coins.ph, BDO, BPI, or UnionBank accounts. We do not store full card numbers; these are handled by certified payment processors.
• Support Communications: Any information you share when contacting our customer support team via live chat or email.

2.2 Information Collected Automatically

• Device and Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone.
• Usage Data: Pages visited on jili36.best, games played, bets placed, session duration, click patterns, and navigation paths.
• Transaction Logs: A complete history of deposits, withdrawals, bonuses claimed, and wagers — maintained for regulatory and security purposes.
• Cookies and Tracking Data: As detailed in Section 6 of this jili36 Privacy Policy.

3. How We Use Your Information

jili36 processes your personal data only for legitimate, clearly defined purposes. Here's how your information is used:

• Account Management: To create, verify, and maintain your jili36 player account, including password resets and security alerts.
• Transaction Processing: To facilitate deposits and withdrawals in Philippine Peso (₱) through your chosen payment method — GCash, Maya, BDO, BPI, and others.
• Identity Verification (KYC/AML): To verify your age and identity in compliance with Philippine anti-money laundering regulations and gaming licensing requirements.
• Customer Support: To respond to your inquiries, complaints, and account-related requests promptly and accurately.
• Marketing and Promotions: To send you information about relevant jili36 bonuses, promotions, and new game launches — only where you have consented to receive such communications.
• Platform Improvement: To analyse usage patterns and improve the jili36 platform, fix bugs, and develop new features that Filipino players actually want.
• Responsible Gaming: To monitor gameplay behaviour and identify signs of problem gambling so we can offer appropriate support tools and interventions.
• Legal Compliance: To meet our obligations under Philippine law, including reporting to the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC) where required.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili36 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is required to fulfil our obligations to you as a player — including account creation, transaction processing, and game provision.
• Legal Obligation: We are required by law to collect and retain certain data for KYC, AML compliance, and regulatory reporting purposes.
• Legitimate Interests: We process certain technical and behavioural data to maintain platform security, prevent fraud, and improve the jili36 experience — as long as this does not override your rights.
• Consent: For marketing communications and optional cookies, we rely on your freely given, specific, and informed consent — which you may withdraw at any time.

5. Sharing of Personal Data

jili36 does not sell your personal data to anyone — period. However, we may share your information with trusted third parties in specific circumstances:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks — for the sole purpose of processing your financial transactions securely.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying documents and preventing identity fraud.
• Game Software Providers: Licensed game studios that provide the casino, sports, and poker products on our platform — they may receive anonymised session data for technical performance purposes only.
• Regulatory Authorities: AMLC, NPC, and other relevant Philippine government bodies when required by law or upon valid legal order.
• Legal and Security Partners: Law enforcement or fraud prevention agencies when necessary to protect the security of jili36 and its players.

All third parties who process your data on our behalf are required to uphold equivalent data protection standards and are bound by strict data processing agreements. They are not permitted to use your data for any purpose beyond what jili36 has authorised.

6. Cookies and Tracking Technologies

jili36 uses cookies and similar technologies to improve your experience on our platform. Here's what that means in practice:

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function — login sessions, security tokens, and language preferences. These cannot be disabled.
• Analytical Cookies: Help us understand how players use jili36.best — which pages are popular, how long sessions last, and where users encounter issues. Used to improve the platform.
• Functional Cookies: Remember your preferences such as game display settings and deposit method choices for a smoother experience.
• Marketing Cookies: Used to deliver relevant jili36 promotions. Only activated with your consent.

6.2 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. For marketing cookies specifically, you may withdraw consent at any time through your account settings or by contacting our DPO.

7. Data Retention

jili36 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, and in compliance with Philippine legal and regulatory retention requirements.

• Account and Transaction Records: Retained for a minimum of five (5) years after account closure, as required by anti-money laundering regulations.
• KYC Documents: Retained for the duration of your account and up to five (5) years after closure.
• Support Communications: Retained for three (3) years from the date of interaction.
• Marketing Consent Records: Retained for as long as necessary to demonstrate compliance, or until you withdraw consent.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked to you personally.

8. Data Security

Protecting your personal information is a core priority at jili36. We implement a range of technical and organisational security measures, including:

• SSL/TLS Encryption: All data transmitted between your device and jili36.best is encrypted using industry-standard TLS 1.2/1.3 protocols.
• Access Controls: Strict role-based access controls ensure that only authorised jili36 personnel can access sensitive player data — and only when necessary.
• Two-Factor Authentication (2FA): Available for player accounts to add an additional layer of protection beyond your password.
• Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
• Data Breach Response: In the unlikely event of a data breach affecting your rights and freedoms, jili36 will notify affected players and the National Privacy Commission within 72 hours of discovery, as required by Philippine law.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili36:

• Right to be Informed You have the right to know what personal data jili36 collects, how it is used, and with whom it is shared — which is exactly what this Privacy Policy covers.
• Right of Access You may request a copy of the personal data jili36 holds about you at any time. We will respond within 15 business days.
• Right to Rectification If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. Update basic info directly in your account settings.
• Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to Object You may object to processing carried out on the basis of legitimate interests, including for direct marketing purposes. We will honour your objection unless we have compelling legal grounds.
• Right to Data Portability You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint If you believe jili36 has not handled your data correctly, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 12. We will respond to all valid requests promptly and free of charge.

10. Protection of Minors

jili36 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 21 years of age, as required by Philippine gaming regulations.

During registration, all players must confirm that they are 21 years of age or older. We use KYC verification to enforce this requirement. If we discover that a minor has registered an account or provided false age information, we will:

• Immediately suspend and permanently close the account.
• Void and forfeit any balances associated with the account.
• Securely delete all personal data associated with the account in line with applicable regulations.

If you believe a minor may be accessing the jili36 platform, please report it to us immediately at support@jili36.best or through our live chat support.

11. Changes to This Privacy Policy

jili36 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or Philippine legal requirements. When we make material changes, we will:

• Update the "Last Revised" date displayed at the bottom of this page.
• Send a notification to your registered email address where feasible.
• Display a prominent notice on jili36.best for a reasonable period after the change takes effect.

We encourage you to review this jili36 Privacy Policy periodically to stay informed. Your continued use of the platform after any changes are published will constitute your acceptance of the updated policy.

Last Revised: July 2025

12. Contact the Data Privacy Officer

If you have any questions, concerns, or requests regarding this jili36 Privacy Policy or how we handle your personal data, please reach out to our dedicated Data Privacy Officer (DPO):

• Email: support@jili36.best
• Subject Line: "Privacy Request – [Your Name]"
• Live Chat: Available 24/7 within your jili36 account dashboard
• Response Time: We aim to respond to all privacy-related requests within 15 business days.

For escalated concerns, you may also file a complaint directly with the National Privacy Commission of the Philippines, which oversees enforcement of the Data Privacy Act of 2012.